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Nail Palace - NEX
Nail Palace - NEX
Nail Palace - NEX
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Nail Palace - NEX

Serangoon · 23 Serangoon Central, B1-69 NEX Malol, Singapore 556083

4.1

★★★★★

371 Google reviews

About

Nail Palace - NEX is a nail salon located at 23 Serangoon Central, B1-69 NEX Malol, Singapore 556083. Rated 4.1 on Google from 371 reviews. Open daily, 10 AM to 9:30 PM.

Editor’s note

Reviewers praised the technicians for their skill and care, with one customer saying Ivy removed ingrown toenails and dead skin without pain, and another noting that Mei is attentive and detailed. Several recent reviewers also appreciated the clean and hygienic spa and a quick, fuss-free visit with Mei and Summer.

Other reviewers were far less happy, citing unexpected extra charges at checkout and uneven gel polish that did not hold up well. Some felt pressured to buy packages or additional items, and one reviewer described the pedicure as too basic for the price.

Experiences were mixed, with a few customers describing the nail team as a consistent and patient team with long-standing clients.

Written by OhSoPretty from 9 recent Google reviews · Last updated 10 Oct 2026

What customers say

  • Positive
    56%
  • Neutral
    0%
  • Negative
    44%

Based on the 9 newest Google reviews (4–5★ positive, 3★ neutral, 1–2★ negative).

OhSoPretty score

68/100

  • Google rating
    28/50
  • Number of ratings
    17/20
  • Recent activity
    15/15
  • Happy reviewers
    8/15

From what reviewers wrote (average stars of reviews mentioning each; not part of the total)

  • Service
    43

Score based on 371 Google ratings and the 9 newest reviews, last updated 10 Oct 2026.

Services & prices

  • Express Manicure (Shape, Buff & Colour)

    From$16.35

  • Classic Manicure

    From$30.55

  • Gel Express Manicure

    From$68.7

  • Gel Classic Manicure

    From$82.85

  • Hand Spa Essence

    From$130.8

  • Hand Spa

    From$65.4

  • Hand Scrub (Half)

    From$13.1

  • Hand Paraffin

    From$41.45

  • Polishing

    From$13.1

  • Shaping

    From$6.55

  • Shape & Buff (No Polish)

    From$13.1

  • Acrylic Overlay

    From$109

  • Acrylic Extension

    From$147.15

  • Gel Overlay

    From$109

  • Gel Extension

    From$158.05

Prices from the business’s website, collected 2026-10-09. Confirm with the studio before booking.

Latest reviews

From Google, updated 2026-10-10

★★★★★

“Good service from Ivy. She removed all the ingrown toenail and dead skin without pain from my big toes.”
Michelle Ng · 8 days ago

★★★★★

“What and absolutely delightful group of nail techs… experienced… talented… knowledgeable in their trade! The spa was so clean and hygienic… tools were sterilized! Great experience… what a great team of nail techs”
Evangeline Masciulli · 9 days ago

★★★★★

“Loved the experience, quick and fuss free, thanks Mei and Summer!”
nam · 9 days ago

★★★★★

“Mei is attentive and detailed. Good service!”
Chong Kerensa · 9 days ago

★★★★★

“Very poor service.. workmanship of nails polish is unacceptable. 1 day after I did my nails, it started to peel off. Called for appt but when I appear I was told no appt made. So I had to show my hp to proof I actually did call. Price quoted on phone was $68 for both pedi n medi. Once I arrive I was informed there will be additional charges as we yet to include 9% GST.. So total price was around at $76. Only upon agreeing I was invited to be seated. Then 1 lady came with a piece of paper stating the amt I need to pay. Asked if I agreed, I said I did agreed that s why I m offered a seat inside now. Then came another lady, asking the same qn if I m agreeable to the amt before starting the service. Finally my pedi commenced. Abt 20 mins later another lady came to do my medi and she took the same piece of paper and wrote another amt stating $34 and said this is the price for medi and do you agree? By this time, I was fuming as I was already informed by 3 different person that my pedi and medi was at $76 including GST and I have agreed and started my session. Then when she saw my fuming face she when to counter check with her colleague. Then came back saying I m sorry. So now I m wondering if I was even quoted the correct price as I wasnt showed a price brochure or list. I felt insulted as I was asked on the price 3 times in total and made me seen as I m unable to pay. Or was I given this treatment based on my race as I was the only 1 of my race seated there. Truly sad to see such services in SG. Your price isn't cheap and yet people do choose to support your business. These are the reasons why ppl prefer to get out of SG to get all their services done. I will not recommend this place at all. To wash your feet with scrub is additional cost. They apply lotion for hand and feet but do not give any form of massage. I am not new to medi and pedi. Unfortunately my regular nail place where I have a package was under renovation hence I had to opt for another option and it was a disaster.”
Deepa R · 3 months ago

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