Treatments / Hair Removal / Raffles Place / Supersmooth - Robinson Road
Supersmooth - Robinson Road
Raffles Place · 144 Robinson Rd, #02-01 Robinson Square, Singapore 068908
4.7
★★★★★
345 Google reviews
About
Supersmooth - Robinson Road is a hair removal studio located at 144 Robinson Rd, #02-01 Robinson Square, Singapore 068908. Rated 4.7 on Google from 345 reviews. Open 6 days a week.
Editor’s note
Recent reviewers spoke warmly of Shashi, who guided one customer through laser sessions and kept things reassuring, with the reviewer noting no scarring or hyperpigmentation after seven sessions and hair growth that had almost stopped. Another reviewer also noted that the packages could be flexible for those unable to commit to many sessions at once. Kelly was singled out for being exceptionally nice and thorough during a second visit that one customer found made them feel completely comfortable.
One reviewer was disappointed by a rushed first appointment with a last-minute schedule change, but said management apologized quickly and offered a complimentary session, which they appreciated as quick service recovery. A different reviewer said their questions went unanswered for some time and that the WhatsApp contact was not responding.
Written by OhSoPretty from 3 recent Google reviews · Last updated 9 Oct 2026
What customers say
- Friendly staff
- Relaxing atmosphere
- Positive83%
- Neutral0%
- Negative17%
Based on the 6 newest Google reviews (4–5★ positive, 3★ neutral, 1–2★ negative).
OhSoPretty score
85/100
- Google rating42/50
- Number of ratings17/20
- Recent activity13/15
- Happy reviewers13/15
From what reviewers wrote (average stars of reviews mentioning each; not part of the total)
- Service95
Score based on 345 Google ratings and the 6 newest reviews, last updated 10 Oct 2026.
Latest reviews
From Google, updated 2026-10-10
★★★★★
“I rarely leave reviews, but I wanted to share my honest experience. My initial visit was disappointing due to a last-minute schedule change just 30 minutes before my appointment and some confusion at reception. Communication in the room was minimal, the pre-treatment prep felt rushed compared to other places, and basic checks like verifying the wax temperature were skipped. To top it off, checkout was awkward as the staff wasn't aware of the promotional pricing. However, management stepped in immediately, apologized, and offered a complimentary session at their Orchard outlet. My second visit with Kelly was the complete opposite, she was exceptionally nice, thorough, and made me feel completely comfortable throughout. While the first visit fell short, I really appreciate their quick service recovery and dedication to making things right.”
★★★★★
“Hi Supersmooth staff, I could not get reply to my questions till last Thursday. Is there any other contact that could support me? ( whatsapp contact is not answering)”
★★★★★
“I did a total of 7 sessions with Shashi and she was amazing. I was a little nervous about laser on my skin tone but Shashi talked me through everything I had to know, and after seven sessions there has been 0 scarring or hyperpigmentation, and my hair growth has almost stopped and what’s left is very very fine - I don’t have to shave anymore! I also wasn’t able to commit to a lot of sessions at once and they were flexible with the packages. Would come back to Shashi again and recommend their services :)”
★★★★★
“Shoutout to Crystal for being the best therapist. Decided to try supersmooth for laser hair removal and it was a positive experience for me (dark skin tone). During one of my sessions I signed up for facial and it was the best decision I made. Crystal is attentive to the needs of my skin and I can completely trust her to make the right call during extraction/laser/facial. Highly recommend Crystal from Supersmooth Robinson Rd!!”
★★★★★
“I have been visiting Supersmooth for around 3 years now. I have bought their laser hair removal packages for pretty much forehead to toe, most of which I have completely utilized already so am very familiar with their service which is nothing short of spectacular. I am genuinely impressed with my results. Shashi, who has been assisting me since day 1, is truly amazing. She patiently listens to my feedback prior to every single session and is always reliable and so professional in her service. Her attention to detail and ability to make one feel truly comfortable makes it all very easy! She never disappoints! I would highly recommend this to anyone considering as close as possible a solution to perm hair removal.”
Other outlets
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